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Focal Suite Jewellery Store Management Add-On simplifies stock management, customer handling, custom orders, payments, and branding, while automating emails and calculations to enhance operational efficiency and customer satisfaction.
Advanced Inventory & Product Management
Maintain full control of your jewellery stock with detailed tracking for materials, weight, stones, and designs. Ensure accurate cataloging for smooth operations and customer clarity.
Detailed Product Records
Track material, karat, gross/net weight, stones, and design specifications for every item.
Organized Catalog
Categorize items by metal, weight, and style for fast retrieval.
Visual Support
Upload multiple product images for clear representation.
Centralized Customer Inquiry Handling
Manage all customer inquiries from a single panel to ensure prompt, personalized responses. Capture preferences and requirements for better customer service.
Customer Preferences
Record preferred materials, karat, design, and budget details.
Attach Samples
Include images or sketches to provide visual references.
Track Inquiry Status
Monitor inquiry type and response progress for timely follow-ups.
Flexible Custom Order Management
Handle bespoke jewellery requests with full specification tracking, ensuring smooth production planning and delivery accuracy.
Personalized Designs
Capture unique order details including materials, karat, weight, and style.
Production Tracking
Monitor production requirements and estimated timelines.
Cost & Delivery Monitoring
Track estimated costs and schedule delivery dates efficiently.
Staff-Controlled Booking System
Enable staff to manage customer bookings and orders directly through the admin panel, maintaining transparency and control over sales and delivery.
In-House Booking
Process customer orders and reservations from the admin panel.
Price & Tax Management
Include discounts, taxes, and charges accurately in bookings.
Order Notes & Shipping
Add notes and manage shipping details for smooth fulfillment.
Automated Email Response System
Keep customers informed with instant, professional email communication, reducing manual follow-up and improving overall response times.
Instant Confirmations
Send immediate acknowledgment for customer inquiries.
Customizable Templates
Use personalized email templates for brand consistency.
Enhanced Communication
Maintain reliable and efficient customer interactions.
Customizable Store Branding Tools
Promote your store effectively with personalized branding, displaying essential business information and enhancing client trust.
Business Details
Showcase store name, location, contact info, and operating hours.
Map Integration
Provide accurate directions for customers.
Brand Personalization
Customize your public image to build recognition and trust.