You can reach out to our dedicated customer support team through the “Contact Us” page on the website. Alternatively, once you’ve placed an order, our service team will contact you directly to assist with next steps or provide after-sales support.

We support multiple secure payment options including credit/debit cards, FPX online banking, and selected e-wallets. All transactions are encrypted and processed securely for your peace of mind.

Yes! Many of our services — including POS setup, digital onboarding, and system training — are customizable based on your industry type and operational flow. During or after purchase, our team will get in touch to tailor the service to your requirements.

Focal Suite Mall is an all-in-one digital platform that connects businesses with ready-to-use software solutions, POS systems, service packages, and digital tools — all in one convenient online marketplace. Whether you're starting out or scaling up, we help streamline your business journey.

Simply browse our offerings, select your desired product or service, and click "Add to Cart." You can then proceed to checkout and follow the payment instructions. Once confirmed, our team will follow up with service fulfillment or product delivery details.